After the Tasks package has been activated by the BSCW server administrator, a new folder type Task is available to the user that allows the definition and management of single tasks and whole workflow processes.

BSCW provides support for user-defined workflow based on the concept of tasks. A task represents something that a requestor wants to be done by one or more other users, called contractors. A task has input and output data fields. The input data fields are to be filled in by the requestor, the output data fields are to be filled in by the contractors. Furthermore, a task may contain any kind of attachments that are added after the creation of a new task, i.e. a task can also be considered as a special folder. A set of tasks within a task may be combined to form a workflow. A workflow may be changed at runtime by adding more tasks, removing others, or re-contracting existing tasks to other users. Workflows may be copied for re-use.